|Post 90 days|
|Incident Rate||Reduced by 40-71%|
|(Medication Error Rate)|
|Often/most of the time:||Pre||Post 90 days|
|Anxiety & Depressed||14%||3%|
|Anger & Resentment||17%||0%|
“100% of participants reported ‘extremely satisfied’ with the HeartMath program.” I am listening to people more, and am having less customer complaints. People are satisfied. When I am getting frustrated I take a quick timeout, and am ready to go. My stress levels have been reduced. I can concentrate better. When I notice I’m hitting a stressor at work I can block it by using the techniques I’ve learned. And I don’t swear at traffic anymore on the way to work. Thank you for providing this training! I am convinced that I will use these techniques forever.